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Privacy Policy

At Restorative Peace, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, services, and communications.

By using our website or services, you agree to the collection and use of your information in accordance with this policy.

Introduction

Restorative Peace ("we," "our," "us") is committed to protecting your personal information and ensuring your privacy is safeguarded. This Privacy Policy outlines how we collect, use, store, and disclose your information when you engage with our website or services.

Types of Information Collected

We may collect the following types of personal information:

  • Name
  • Email address
  • Phone number
  • Payment information (when applicable)
  • Any other information voluntarily provided through forms or communications with our company.

Method of Information Collection

We collect information through:

  • Online contact or appointment forms
  • Email, phone, or SMS communications
  • Website cookies and analytics tools
  • In-person interactions or service requests.

Purpose of Data Collection

We collect customer information for the following purposes:

  • To provide and improve our services
  • To schedule or confirm appointments
  • To send appointment reminders, follow-ups, and updates
  • To manage billing or account-related inquiries
  • To communicate important business or policy updates
  • To enhance customer experience and support.

Data Security Measures

We use secure servers, encryption, password protection, and restricted access to safeguard your personal data from unauthorized access, disclosure, alteration, or destruction.

Data Sharing

We do not sell or rent customer information to third parties. Data may be shared only with trusted service providers who assist in business operations (such as hosting, scheduling, or billing), and only as necessary to perform their duties. Mobile opt-in, SMS consent, and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for marketing purposes.

User Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections or updates to your information
  • Request deletion of your personal information (where applicable)
  • Withdraw consent for marketing or SMS communications at any time.

To exercise these rights, please contact us using the details below.

Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us: Restorative Peace, info@restorativepeace.com, (832) 706-2131.

SMS Terms and Conditions

By opting in to receive SMS communications from Restorative Peace, you agree to the following terms and conditions.

SMS Consent Communication

Phone numbers obtained through SMS consent will not be shared with third parties or affiliates for marketing purposes.

Types of SMS Communications

If you have consented to receive text messages from Restorative Peace, you may receive messages related to:

  • Appointment reminders
  • Scheduling updates
  • Billing inquiries
  • Service follow-ups or policy changes.

Message Frequency

Message frequency may vary depending on the type of communication. You may receive up to 4 SMS messages per week related to appointments, billing, or updates.

Potential Fees

Standard message and data rates may apply according to your mobile carrier's pricing plan.

Opt-In Method

You may opt in to receive SMS messages from Restorative Peace by submitting an online form on our website.

Opt-Out Method

You may opt out of SMS messages at any time by replying "STOP" to any text message or by contacting us at info@restorativepeace.com.

Help

If you experience issues or need assistance, reply "HELP" to any message or email info@restorativepeace.com.

Standard Messaging Disclosures

Message and data rates may apply. You can opt out at any time by texting "STOP." For assistance, text "HELP" or contact info@restorativepeace.com. Message frequency may vary depending on the type of communication.

This Website

The consultation request form on this website asks for your first and last name, your email, an optional phone number and your clinician preference. It sends those details to the office so we can reply and schedule. Please do not include health or treatment details in the form. To ask about counseling another way, call, text or email the office.

Standard Hosting Logs

Visiting a website can create standard hosting logs. These logs may include the page requested, the time of the request, an internet address and basic browser information. Hosting services use this information to deliver pages and investigate errors. It is different from information shared in a counseling session.

Cookies and Analytics

Cookies are small pieces of information a website can save in your browser. Some support basic site functions; others can help measure visits. Analytics generally describe things such as which pages are viewed and how visitors reach a site. This notice does not name a particular tracking service.

You can review your browser's cookie settings, block cookies or clear saved browsing data. Those settings do not prevent every kind of hosting log. Ask the office if you have questions about information associated with a visit to this website.

Phone and Email

When you call, text ((832) 706-2131) or email (info@restorativepeace.com), the office uses your details only to reply and schedule. Phone and email are not secure channels, so please do not send health or treatment details.

Telehealth Sessions

Telehealth sessions take place on a secure video platform for clients located in Texas. Sessions are not recorded by us or by you. Privacy also depends on where you join: choose a private room where other people cannot overhear or see your screen.

Headphones can help keep the conversation from being heard nearby. Set your device up hands-free and stay stationary. If you have concerns about privacy at home, bring them up with your counselor before discussing treatment details.

Limits of Confidentiality

What you share in counseling stays private, with legal limits: a serious risk of harm to yourself or others, suspected abuse or neglect of a child, older adult or person with a disability, or a court order. Your counselor reviews these with you at the start.

Questions

Email info@restorativepeace.com with privacy questions, or call or text the office. Keep that message general and do not include health or treatment details. Contacting us does not create a therapist-client relationship. Restorative Peace, LLC.

Your Choices

You can read this website without completing a form. You can also choose to contact the office by phone rather than email. Before counseling begins, ask your counselor to explain confidentiality and its limits in plain language. You can raise privacy questions again during care, not just at the first appointment.